Returns & Exchanges

CANCELLATION:

  • For prepaid orders cancellation is not available.

  • If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please contact us and we will see if we can work it out for you.

EXCHANGE:

  • Our garments are all on made to order basis. Once your order is placed, we do not offer any exchange.
  • Only Size Exchange will be accepted of the same product if informed within 2 days.
  • To initiate an exchange, please contact us via email at info@172threads.com. Once you receive a confirmation from our end, you will have to self-ship the item(s) to our warehouse (S-172 Greater Kailash -1, New Delhi, 110048, India).

    After it qualifies our internal quality check, we shall dispatch your replacement order asap and notify you.

RETURNS:

  • Our garments are all on made to order basis. Once your order is placed, we do not offer any return.
  • Returns are allowed only if the received outfit has defects (It should not be worn and tags attached.)
  • Returns can be done within 7 days from the date of delivery.
  • Returns are not possible for color exchange. Please be sure of the color before ordering.
  • Refer to our Shipping Policy for more details.

WE WILL NOT ACCEPT THE PRODUCTS:

  • If it has been damaged by you.
  • If it is altered as per specs shared by you.
  • If it has been worn.

GIFT CARDS: 

  •  We do not return or exchange gift cards.